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FREQUENTLY ASKED QUESTIONS

CLICK HERE FOR SHOPPER FAQ

CLICK HERE FOR CONSIGNOR FAQ

CLICK HERE FOR VOLUNTEER FAQ

CLICK HERE FOR PREVIEW SALE FAQ


Frequently Asked Shopper Questions

  • Who runs the sales?
  • My Kidz Closet, LLC is a privately owned company that has been running children's consignment sales for over 15 years. When organizing a sale at Community Fellowship Church, the Church receives a portion of the proceeds in the form of a donation from My Kidz Closet. The Church also receives 100% of the preview sale entrance fees.

  • How often do you have these sales?
  • Our sales selling spring/summer merchandise are typically in March/April, and our sales selling fall/winter merchandise are in August/Sept. of each year.

  • Are children allowed on opening day?
  • Yes

  • Are the sales located indoors?
  • Yes

  • Are there any parking fees or entrance fees?
  • No. However, there is an entrance fee required of the general public to enter the preview sale on Wednesday night. Click HERE for fee info

  • What forms of payment do you accept?
  • My Kidz Closet accepts Cash, Check, Debit cards, MasterCard and Visa. NO AMERICAN EXPRESS OR DISCOVER.

  • What is your return policy?
  • All sales are final with no returns.

  • How large are your sales?
  • We have approximately 200 sellers

  • Can we "try on" the clothing?
  • Sorry, but no. There are no facilities available to change in. We suggest measuring your child's current clothes at home (inseam, length, waist, shoes etc). Most shoppers then bring a tape measure to check for the correct size.

  • What items do you sell?
  • Girl's clothing infant thru JRS, Boy's clothing infant thru JRS, Maternity, Toys, Outside and Inside play equipment, Little Tikes, Linens and Bedding, Shoes, Bedroom Decor, Baby Equipment, Books, Bikes, Videos, or anything else to do with kids!

  • Are the sales seasonal for clothing?
  • Yes. We only sell spring/summer clothing in our March/April sales and fall/winter clothing in our August/Sept. sales.

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Frequently Asked Consignor Questions

  • Who can consign their items and become a seller?
  • Anyone can consign their children’s items with My Kidz Closet.

  • What percentage of the sales do I receive?
  • Sellers receive 70% of their sales less a $8.00 seller fee. However, you could be eligible for a higher percentage and/or eliminate the seller fee if you volunteer. Check out the Volunteer Incentive Schedule to see how you can earn a higher percentage and/or eliminate the seller fee!

  • What percentage of my items can I expect to sell?
  • Most sellers sell approximately 85% of their items in sizes 2-10. For sizes under 24 months the percentage drops due to the sheer volume of merchandise received. People also tend to receive infant clothing as gifts, hand me downs etc. The older sizes also will sell at a lower percentage as children become pickier as they near the pre-teen years and there is no way to try clothes on. Remember, bring your best items and price them to sell!!

  • When do I pick up my unsold items?
  • Unsold items are to be picked up on the Saturday of the sale closing. All items not picked up at that time will automatically be donated and the check mailed within 48 hours.

  • Do I have to sort through the racks to find my unsold items?
  • No, when you pick up your unsold items, your items will already be sorted into your Seller# for easy pickup.

  • How long does it take to receive my check?
  • We make every effort to have your check ready on Sat. night when you pick up your unsold items (the day of the sale closing)! If not, they will be mailed within 48 hours.

  • Will I know what items have sold?
  • Every seller will be able to download a report the following Sunday after the sale closes that lists each item that sold under their seller number. After each sale day, you can go online to the website, login to the Consignor Home Page and see what sold for that day.

    The nightly totals are your GROSS sales and do not take into account the percentage and/or fees retained by My Kidz Closet, LLC.

  • Where do I find safety pins/coat hangers?
  • Some dry cleaners will give you a modest amount of these items free. If you need a lot, ask if you can buy them. Most of the time dry cleaners will sell you these supplies at a reduced amount. (cheaper than discount stores). Other places to try are your local $1.00 store or Walmart.

  • If I consign my items, do I have to stay during the sale?
  • No. Consignors drop off their items and come back on Saturday evening to pick up their unsold items and their check. However, volunteers do get the very earliest shopping privileges for working before, during or after the sale. Check out the Volunteer Incentive Schedule on the VOLUNTEER PAGE.

  • How many items can I bring into sell?
  • Each seller may sell up to 250 items per seller ID#. If you have over 250 items, you can obtain a second ID# by registering again under a slightly different name. (example: K. Long instead of Katrina Long). You would then have two separate seller numbers with their own inventory.

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Frequently Asked Volunteer Questions

  • Can anyone sign up as a volunteer and attend the volunteer preview sale?
  • At this time, only consignors may volunteer.

  • Can I volunteer for more than one shift?
  • YES, many people volunteer for two shifts and will shop an additional hour earlier at the preview sale. ALL VOLUNTEERS RECEIVE EXTRA ARMBANDS FOR FRIENDS TO SHOP @ 5:30 AT THE PREVIEW SALE ON WEDNESDAY NIGHT! Depending on the number of shifts worked, volunteers can bring up to THREE friends to shop on preview night! Go to the PREVIEW SALE page to see how many shifts it takes.

  • How long are the shifts?
  • 2 or 4 Hours. There are also "Meal" shifts where you would be responsible for bringing dinner for the evenings volunteers. One "Meal" shift counts as TWO shifts. There are "Drink" shifts where you would be responsible for bringing 6 cases of Coke products, 2 of which should be water. One "Drink" shift counts as TWO shifts. There are also "Postcard" shifts where you deliver postcards to local businesses.

    THE MEAL, DRINK AND POSTCARD SHIFTS ONLY COUNT TOWARDS EARLY SHOPPING AND SELLER FEE EXEMPTION, NOT TOWARDS INCREASED PERCENTAGE EARNED.

  • Do you have extra incentives for volunteers?
  • Yes, if volunteering 2 shifts you shop an extra hour early and no seller fee. If volunteering on Sunday set up or Saturday clean up there is no seller fee in addition to shopping earliest!!

  • Do you provide childcare for volunteers?
  • We offer childcare on the Wednesday preview night for children 2 - 8 yrs. old for $3 per child. Children this age are not allowed on the sales floor during Preview night. Younger than 2 must be in a small umbrella type stroller. We also offer FREE childcare for volunteers for the SUNDAY SETUP shifts 1:00pm - 5:00pm, MONDAY and TUESDAY shifts 3:00pm - 7:00pm, FRIDAY shifts 5:00pm - 9:00pm and SATURDAY BREAKDOWN shifts 11:00am - 6:00pm.

  • I'm pregnant or have a medical condition
  • If you are pregnant or have a medical condition, you will want to volunteer on Thursday or Friday afternoons when the workload is less. We also have several "sitting down" security positions available on Thur. and Sat mornings. If you need these positions, please e-mail us with your request after registering and we will try to accommodate.

  • Can I cancel my shift?
  • Just remember that this sale can only run with the great help of volunteers, if you cancel or don't show it puts the sale in a "bind". If you don't show up for a shift without notifying us, you will not be able to participate at the next My Kidz Closet sale and your percentage earned will be adjusted down to 60%.

  • Can my husband take my volunteer duty?
  • Yes, we always need help from husbands on Sun. set up and Sat. break down!! Just one of these shifts gets you into preview sale early.

    DON'T FORGET ALL VOLUNTEERS BRING A FRIEND TO SHOP AT THE WEDNESDAY PREVIEW! Check out our Volunteer Incentive Schedule to get all info on volunteering.


    Volunteer Incentive Schedule Here

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Frequently Asked Preview Sale Questions

  • Who is allowed to shop at the preview sale?
  • Volunteers and consignors are able to shop early at the preview sale. Volunteer's friends with armbands can start shopping at 5:30pm. The general public is allowed to come to the preview sale, August 22nd, 2018 between 7pm and 9pm for an entrance fee of $5 cash per adult. All proceeds from the entrance fees are given to the Church.

  • Can I bring my husband/wife/relative with me to the preview sale?
  • Each volunteer can bring one person and sellers can only come alone.

  • Can I bring a stroller/wagon to the preview sale?
  • We recommend instead that shoppers bring a laundry basket or use one of our provided IKEA shopping bags to hold your “bargains”. Small strollers are allowed with children under 2.

  • Are children allowed at the preview sale?
  • Only children 8yrs and older are allowed at the preview sale and they must stay with their parent at all times. Small strollers are allowed with children under 2. Children ages 2 - 8 must be in the nursery provided for $3 per child. Children ages 2 - 8 are NOT ALLOWED on the sales floor. This is for the children's SAFETY!!

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